About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 63 countries, with more than 180,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main operating divisions: Commercial, Personal Banking & Services (CPBS) and Investment & Protection Services (IPS) (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning from financing, investment, savings and protection insurance. In Europe, the Group has four leading markets: Belgium, France, Italy and Luxembourg and BNP Paribas Personal Finance is the leader in consumer lending. In its Corporate & Institutional Banking and Investment and Protection   Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

Business Overview:

Latin America is an important market for BNP Paribas. While Brazil remains the largest economy in Latin America and the Groups activity regionaly, other major countries in the region are also significant contributors for the business and for long standing relations with clients. For example, BNP Paribas has been uninterruptedly present in Colombia for more than 40 years.

BNP Paribas has a historical footprint in the Hispanic Latin America. The Bank has been in the region since 1914 and is now present in 5 countries with nearly 2000 employees between Corporate and Institutional Banking (CIB) and Investment and Protection Services.

CIB in Hispanic Latin America has world-class teams of roughly 200 professionals spread among Colombia, Mexico, Chile, Peru and Argentina, thus ensuring an overall coverage of BNP Paribas’ client franchise in the region. All BNP Paribas’ CIB business lines are represented in Hispanic Latin America where the bank has presence and are structured in such a way as to provide their clients with the best combination of specialists according to sector, product or geographic region. In the context of growing globalization, they are able to accommodate their clients thanks to their powerful regional platforms:

• In North America essentially New York with a number of professionals covering Latin America. 
• In  Europe with major hubs such as Paris, London, Frankfurt, Madrid, etc.
• In Asia with a broad coverage of all major economies in the region.

In Colombia, BNP Paribas has presence through 5 legal entities representing the Group:  1 Rep. Office, a Corporación Financiera for local CIB banking license activity and a Trust company for Securities Services, all within the Corporate and Institutional Banking operating Division. As for Investment and Protection Services, an insurance company (Cardif) and a Rep Office for Asset Management.  BNP Paribas is the European bank with the longest uninterrupted presence in the country. 

Job Purpose: 

Give support to the team by executing controls and analyzing operational processes, to ensure all operations are compliant with the client instructions, service level agreements, relevant client services deadlines, internal procedures, and adherence to risk management guidelines, to protect against fraudulent activity, human error and offer to the organization a clearer awareness of their spending and limits. 

This role liaises between cross-functional internal teams and is responsible for providing reports to internal areas and accurate quantitative information on financial position, liquidity, market prices, cash flows and others.  

Duties and Responsibilities

• Execute the reconciliations of the different business lines related to securities, internal and external systems, as well as report the differences found.
• Prepare internal reports.         
• Provide support to the Front Desk by delivering information of prices and the position held by the entity and clients.
• Support the team by implementing improvements to the process of the area by automatization of files.
• Support when needed as backup role, other activities developed by the Investment and Transversal Controls team such as the investment compliance activity and the Valuation process for local and foreign clients

General

• Provide excellent client service, considering the specific needs of every client.
• Ensure compliance with local and corporate policies, guidelines, procedures, internal control, and SLA requirements, to eliminate risk and operational losses.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Follow the code of conduct and to permanently update of the operative risk matrix.
• Ensure the coordination and the communication with the internal operations teams aiming to provide timely and accurate responses to internal client queries.

Qualifications

Education

Specialized Knowledge

• Knowledge of financial industry, especially in back or middle office operations.
• Knowledge in Microsoft programs (Word, excel, Power Point) 

Skills & Abilities

• Communication Skills: Verbal.  Responsiveness to complaints, always building a positive relationship.  Written, assertive to the point. Ability to Synthetize.
• Analytical and Mathematical skills: Basic and complex financial operations
• Ability to report: Provide status of results to internal clients. Attention to detail.
• Ability to Collaborate / Team Work
• Rigor & Accuracy on the transaction checking and approval
• Self-confidence and initiative
• Autonomy & Accountability
• Role Modeling: Service attitude with ability to say NO but embracing collaboration.
• Understanding the business environment of the entity
• Understanding the BNP Paribas group
• Excellent communication skills both written and verbal 
• Intermediate to advanced Level of Microsoft Excel:  use of financial, statistic,  logical functions. Work in an advanced way with graphics and edit them to change the design or the information. Use conditional formats, PivotTables and Pivot Charts and templates to enter data.

Experience

Preferred qualifications 

• Knowledge of policies and regulations related to Investment and Pension Funds 
• Knowledge of products and regulation related to a Bank a Trust and/or Financial Corporation 
• Experience with Swift, CUD, DCV, Deceval, BVC, SET FX and market systems.
• Knowledge in Market Risk.

Direct Reports

Transversal Controls Supervisor

Investment and Transversal Controls Manager

Interactions

Internal

* Processing Team 

* Global Markets Team – Traders

* Finance Team

* OPC Team

* Risk

* Local and regional IT teams

* Client Development Team 

* Compliance Team

* Investment Controls Process

* Client Account Management Team 

Decisions

N/A

Training

• Functional training about the position, processes, procedures, and controls. 
• Mandatory trainings (as indicated by compliance, Legal, Region and Group)  

• Handle of confidential information: Strengthen training in the handling of confidential information between entities and their clients, adding a legal clause to guarantee compliance. 
• Training of Client service, addressing to staff who will have direct contact with clients, to provide a guideline, to explain how provide clarity to our clients, about BNPP Group and the entity that is serving them. 
• Techniques for validating authentic documents according to policies and regulations. 
• Training of legal and regulatory aspects of the entity.

• Mandatory Corporate trainings in soft skills or BNPP competencies for all new hires (as indicated by HR). 

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 63 countries, with more than 180,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main operating divisions: Commercial, Personal Banking & Services (CPBS) and Investment & Protection Services (IPS) (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning from financing, investment, savings and protection insurance. In Europe, the Group has four leading markets: Belgium, France, Italy and Luxembourg and BNP Paribas Personal Finance is the leader in consumer lending. In its Corporate & Institutional Banking and Investment and Protection   Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

Business Overview:

Latin America is an important market for BNP Paribas. While Brazil remains the largest economy in Latin America and the Groups activity regionaly, other major countries in the region are also significant contributors for the business and for long standing relations with clients. For example, BNP Paribas has been uninterruptedly present in Colombia for more than 40 years.

BNP Paribas has a historical footprint in the Hispanic Latin America. The Bank has been in the region since 1914 and is now present in 5 countries with nearly 2000 employees between Corporate and Institutional Banking (CIB) and Investment and Protection Services.

CIB in Hispanic Latin America has world-class teams of roughly 200 professionals spread among Colombia, Mexico, Chile, Peru and Argentina, thus ensuring an overall coverage of BNP Paribas’ client franchise in the region. All BNP Paribas’ CIB business lines are represented in Hispanic Latin America where the bank has presence and are structured in such a way as to provide their clients with the best combination of specialists according to sector, product or geographic region. In the context of growing globalization, they are able to accommodate their clients thanks to their powerful regional platforms:

• In North America essentially New York with a number of professionals covering Latin America. 
• In  Europe with major hubs such as Paris, London, Frankfurt, Madrid, etc.
• In Asia with a broad coverage of all major economies in the region.

In Colombia, BNP Paribas has presence through 5 legal entities representing the Group:  1 Rep. Office, a Corporación Financiera for local CIB banking license activity and a Trust company for Securities Services, all within the Corporate and Institutional Banking operating Division. As for Investment and Protection Services, an insurance company (Cardif) and a Rep Office for Asset Management.  BNP Paribas is the European bank with the longest uninterrupted presence in the country. 

Job Purpose: 

Give support to the team by executing controls and analyzing operational processes, to ensure all operations are compliant with the client instructions, service level agreements, relevant client services deadlines, internal procedures, and adherence to risk management guidelines, to protect against fraudulent activity, human error and offer to the organization a clearer awareness of their spending and limits. 

This role liaises between cross-functional internal teams and is responsible for providing reports to internal areas and accurate quantitative information on financial position, liquidity, market prices, cash flows and others.  

Duties and Responsibilities

• Execute the reconciliations of the different business lines related to securities, internal and external systems, as well as report the differences found.
• Prepare internal reports.         
• Provide support to the Front Desk by delivering information of prices and the position held by the entity and clients.
• Support the team by implementing improvements to the process of the area by automatization of files.
• Support when needed as backup role, other activities developed by the Investment and Transversal Controls team such as the investment compliance activity and the Valuation process for local and foreign clients

General

• Provide excellent client service, considering the specific needs of every client.
• Ensure compliance with local and corporate policies, guidelines, procedures, internal control, and SLA requirements, to eliminate risk and operational losses.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Follow the code of conduct and to permanently update of the operative risk matrix.
• Ensure the coordination and the communication with the internal operations teams aiming to provide timely and accurate responses to internal client queries.

Qualifications

Education

Specialized Knowledge

• Knowledge of financial industry, especially in back or middle office operations.
• Knowledge in Microsoft programs (Word, excel, Power Point) 

Skills & Abilities

• Communication Skills: Verbal.  Responsiveness to complaints, always building a positive relationship.  Written, assertive to the point. Ability to Synthetize.
• Analytical and Mathematical skills: Basic and complex financial operations
• Ability to report: Provide status of results to internal clients. Attention to detail.
• Ability to Collaborate / Team Work
• Rigor & Accuracy on the transaction checking and approval
• Self-confidence and initiative
• Autonomy & Accountability
• Role Modeling: Service attitude with ability to say NO but embracing collaboration.
• Understanding the business environment of the entity
• Understanding the BNP Paribas group
• Excellent communication skills both written and verbal 
• Intermediate to advanced Level of Microsoft Excel:  use of financial, statistic,  logical functions. Work in an advanced way with graphics and edit them to change the design or the information. Use conditional formats, PivotTables and Pivot Charts and templates to enter data.

Experience

Preferred qualifications 

• Knowledge of policies and regulations related to Investment and Pension Funds 
• Knowledge of products and regulation related to a Bank a Trust and/or Financial Corporation 
• Experience with Swift, CUD, DCV, Deceval, BVC, SET FX and market systems.
• Knowledge in Market Risk.

Direct Reports

Transversal Controls Supervisor

Investment and Transversal Controls Manager

Interactions

Internal

* Processing Team 

* Global Markets Team – Traders

* Finance Team

* OPC Team

* Risk

* Local and regional IT teams

* Client Development Team 

* Compliance Team

* Investment Controls Process

* Client Account Management Team 

Decisions

N/A

Training

• Functional training about the position, processes, procedures, and controls. 
• Mandatory trainings (as indicated by compliance, Legal, Region and Group)  

• Handle of confidential information: Strengthen training in the handling of confidential information between entities and their clients, adding a legal clause to guarantee compliance. 
• Training of Client service, addressing to staff who will have direct contact with clients, to provide a guideline, to explain how provide clarity to our clients, about BNPP Group and the entity that is serving them. 
• Techniques for validating authentic documents according to policies and regulations. 
• Training of legal and regulatory aspects of the entity.

• Mandatory Corporate trainings in soft skills or BNPP competencies for all new hires (as indicated by HR). 

Cardif Seguros Generales SA se encuentra en búsqueda de nuevos talentos para el Área de Servicio al Cliente (SAC).

Rol: Analista I SAC

Objetivo: Gestionar y dar respuesta a las PQR´s presentadas por los clientes y socios a través de los diferentes canales, de igual manera, generar informes para el COMEX, Socios, Comité de Servicios, Casa Matriz (HO) y los diferentes entes reguladores.

Perfil: 

1. Profesionales en áreas administrativas, economía, ingenierías o afines

2. Conocimiento y muy buen manejo de Excel.

3. Experiencia en Servicio al Cliente

4. Análisis y manejo de información

Cardif Seguros Generales SA se encuentra en búsqueda de nuevos talentos para el Área de Servicio al Cliente (SAC).

Rol: Analista I SAC

Objetivo: Gestionar y dar respuesta a las PQR´s presentadas por los clientes y socios a través de los diferentes canales, de igual manera, generar informes para el COMEX, Socios, Comité de Servicios, Casa Matriz (HO) y los diferentes entes reguladores.

Perfil: 

1. Profesionales en áreas administrativas, economía, ingenierías o afines

2. Conocimiento y muy buen manejo de Excel.

3. Experiencia en Servicio al Cliente

4. Análisis y manejo de información

Cardif Seguros Generales SA se encuentra en búsqueda de nuevos talentos para desempeñarse en el rol como Analista I Estabilización. 
 
 * El objetivo de este rol esta direccionado a ejecutar y asegurar el correcto funcionamiento del ciclo de vida de los productos en producción dentro de la gerencia de implementación. 
 
Perfil solicitado: 
 1. Profesionales en carreras administrativas, ingenierías, economía o afines. 
 2. Experiencia en metodologías de proyectos, procesos y sistemas de información.
 3. Conocimiento y experiencia en lenguajes de programación (Python – R)
 4. Conocimiento y experiencia en análisis de información, manejo de bases de datos (SQL – Excel avanzado – Power BI).

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 63 countries, with more than 180,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main operating divisions: Commercial, Personal Banking & Services (CPBS) and Investment & Protection Services (IPS) (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning from financing, investment, savings and protection insurance. In Europe, the Group has four leading markets: Belgium, France, Italy and Luxembourg and BNP Paribas Personal Finance is the leader in consumer lending. In its Corporate & Institutional Banking and Investment and Protection    Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

 

Business Overview:

Latin America is an important market for BNP Paribas. While Brazil remains the largest economy in Latin America and the Groups activity regionaly, other major countries in the region are also significant contributors for the business and for long standing relations with clients. For example, BNP Paribas has been uninterruptedly present in Colombia for more than 40 years.

BNP Paribas has a historical footprint in the Hispanic Latin America. The Bank has been in the region since 1914 and is now present in 5 countries with nearly 2000 employees between Corporate and Institutional Banking (CIB) and Investment and Protection Services.

CIB in Hispanic Latin America has world-class teams of roughly 200 professionals spread among Colombia, Mexico, Chile, Peru and Argentina, thus ensuring an overall coverage of BNP Paribas’ client franchise in the region. All BNP Paribas’ CIB business lines are represented in Hispanic Latin America where the bank has presence and are structured in such a way as to provide their clients with the best combination of specialists according to sector, product or geographic region. In the context of growing globalization, they are able to accommodate their clients thanks to their powerful regional platforms:

In North America essentially New York with a number of professionals covering Latin America. 

In Europe with major hubs such as Paris, London, Frankfurt, Madrid, etc.

In Asia with a broad coverage of all major economies in the region.

In Colombia, BNP Paribas has presence through 5 legal entities representing the Group:  1 Rep. Office, a Corporación Financiera for local CIB banking license activity and a Trust company for Securities Services, all within the Corporate and Institutional Banking operating Division. As for Investment and Protection Services, an insurance company (Cardif) and a Rep Office for Asset Management.  BNP Paribas is the European bank with the longest uninterrupted presence in the country.

 

Job Purpose: 

The Accounting and Reporting Analyst must ensure compliance with regulatory, accounting, and non-accounting information applicable to the entity, with the required opportunity, timing and quality of information and technical specifications set by the regulators. They must also provide periodic reports about the performance and indicators applicable to the activities of the entity; monitor compliance with applicable financial regulation and control administrative accounting processes of the organization, ensuring the compliance with local and corporate accounting requirements. 

Duties and Responsibilities

Objectives

• Execute the controls included in the Accounting Control Plan assigned to the Accounting and Reporting Analyst
• Prepare all regulatory reports for the regulators on the frequency established. Must monitor any changes in report requirements and update the regulatory reporting schedule. 
• Communicate all the new information from regulatory bodies with the Finance team to properly analyze and apply any necessary changes according to the applicable regulation. 
• Support the business and the CAO in the identification of risks in the activities conducted by the entity.
• Support the tax team when necessary in the preparation of tax reports for local authorities, following the technical specifications and the deadlines defined by regulators. 
• Assist the tax team with the analysis for any possible impacts arising from new operations on the work performed by them that could affect the balance sheet, operations, or customer relationships. 

Main duties and Responsibilities

• Ensure the accurate and timely entry of accounting information into the system. This includes all daily and monthly tasks that must be performed to ensure a successful month close. This includes tasks such as the control of accounts receivable and any impairment, property plant and equipment depreciation among others. 
• Record all the movements in the bank accounts registered under BP2S’s name and ensure they match the bank statements monthly before the close bank conciliations are performed.
• Responsible for the timely and accurate billing process based on the information received from the operations team.
• Prepare all the regulatory reports for review prior to transmission.
• Compile and send the requested information by the External Auditors given the programmed audit visits and the agreed upon timeline. 
• Assist in the preparation of the presentation to the Board of Directors and Audit Committee
• Assist in the preparation of the quarterly financial statements including the notes to the financial statements for both the entity and all trusts. 
• Perform the required activities as a back-up for the accounting analysts as required as part of the Finance team. 
• Management reports related to aging for assets and liabilities as source of maturity controls.
• Execute the payments in foreign currency to providers abroad.
• Execute the payments, local and foreign transfers as necessary.
• Update the accounting and finance procedures related to BP2S.

 

Qualifications

• Professional Degree in Accounting, Finance or Business Administration 
• Specialized Knowledge in regulatory reports with the Superfinanciera and Asofiduciarias, Microsoft office systems, IFRS and management accounting systems
• Certified Public Accountant Certification preferable (Tarjeta Profesional)
• Intermediate English level
• Experience 
  1. Financial sector experience preferred.
  2. Accounting and financial reporting function 
  3. Internal control function
  4. Regulatory Reports experience
• Skills or competencies (among but not limited to the following list)
  1. Behavioral Competencies 
     • Ability to Collaborate / Team Work
     • Communication Skills – oral & written
     • Active listening
     • Proactive
     • Creativity and Innovation / Problem Solving
     • Ability to Synthetize / simplify
     • Organizational Skills Adaptability
     • Decision Making
     • Resilience
     • Critical thinking
     • Ability to share / pass on knowledge
     • Personal impact / ability to influence
     • Attention to detail / rigor
     • Ability to deliver / Results Driven
  2. Transversal Competencies
     • Ability to Understand, explain and support change
     • Analytical Ability
     • Ability to manage / facilitate a meeting, seminar, committee, training
     • Ability to set up relevant performance indicators
     • Ability to develop other & improve their skills
     • Ability to inspire others & generate people’s commitment
     • Ability to anticipate business / strategic evolution
     • Ability to manage a project

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 74 countries, with more than 192,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

Business Overview:

The Hispanic Latin America region is a key market for BNP Paribas. While Brazil remains the largest economy in Latin America, other major countries in the region are also significant contributors for the business and for long standing relations with clients. For example, BNP Paribas has been uninterruptedly present in Colombia for more than 40 years.

BNP Paribas has a historical footprint in the Hispanic Latin America. The Bank has been in the region since 1914 and is now present in 5 countries with nearly 2000 employees between Corporate and Institutional Banking (CIB) and International Financial Services.

CIB in Hispanic Latin America has world-class teams of roughly 200 professionals spread among Colombia, Mexico, Chile, Peru and Argentina, thus ensuring an overall coverage of BNP Paribas’ client franchise in the region. All BNP Paribas’ business lines have operations in Hispanic Latin America and are structured in such a way as to provide their clients with the best combination of specialists according to sector, product or geographic region. In the context of growing globalization, they are able to accommodate their clients thanks to their powerful regional platforms:

• In North America (essentially New York but also other hubs such as Houston and San Francisco) and Brazil (Sao Paulo) with a number of professionals covering Latin America. 
• In the whole of Europe with major hubs such as Paris, London, Frankfurt, Madrid, etc.
• In Asia with a broad coverage of all major economies in the region.

In Colombia, BNP Paribas has presence through 5 entities representing the Group: the Rep. Office, the Corporación Financiera and a Trust company for the Corporate and Institutional Banking pole. As for International Financing Services, an insurance company (Cardif) and a Rep Office for Asset Management Services.  BNP Paribas is the European bank with the longest uninterrupted presence in the country. 

Job Purpose: 

This position supports the Control procedures for CIB Colombia to ensure the compliance for internal accounting control and regulatory reporting norms, this role involves also the participation in the implementation of the projects assigned and the preparation of disclosures.

Duties and Responsibilities

Qualifications

• Education: Accountant or Economist, 
• Specialized Knowledge: knowledge in financial accounting, valuation of financial instruments, risk and controls.
• Skills: Knowledge of Excel, great communication and capacity to work under pressure, teamwork, focus in control and risk, proactive and great adaptability to change.
• Abilities: Proactive, mathematical skills, focus to details, focus to accomplish goals, communication skills.
• Professional Certifications: Has worked in financial institutions.
• Experience: minimum 1 year of experience

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 74 countries, with more than 192,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

Business Overview:

The Hispanic Latin America region is a key market for BNP Paribas. While Brazil remains the largest economy in Latin America, other major countries in the region are also significant contributors for the business and for long standing relations with clients. For example, BNP Paribas has been uninterruptedly present in Colombia for more than 50 years.

BNP Paribas has a historical footprint in the Hispanic Latin America. The Bank has been in the region since 1914 and is now present in 5 countries with nearly 2000 employees between Corporate and Institutional Banking (CIB) and International Financial Services.

CIB in Hispanic Latin America has world-class teams of roughly 300 professionals spread among Colombia, Mexico, Chile, Peru and Argentina, thus ensuring an overall coverage of BNP Paribas’ client franchise in the region. All BNP Paribas’ business lines have operations in Hispanic Latin America and are structured in such a way as to provide their clients with the best combination of specialists according to sector, product or geographic region. In the context of growing globalization, they are able to accommodate their clients thanks to their powerful regional platforms:

• In North America (essentially New York but also other hubs such as Jersey City and Chesterbrook) and Brazil (Sao Paulo) with a number of professionals covering Latin America. 
• In the whole of Europe with major hubs such as Paris, London, Frankfurt, Madrid, etc.
• In Asia with a broad coverage of all major economies in the region.

In Colombia, BNP Paribas has presence through 5 entities representing the Group: the Rep. Office, the Corporación Financiera and a Trust company for the Corporate and Institutional Banking pole. As for International Financing Services, an insurance company (Cardif) and a Rep Office for Asset Management Services.  Arval is also now present in Colombia. BNP Paribas is the European bank with the longest uninterrupted presence in the country. 

Job Purpose: 

 

The Head of Enterprise Services in Colombia is responsible for ensuring the proper functioning and efficiency of CIB Colombia’s administrative procedures. Directs, coordinates and supervises the areas of Procurement, Premises and Assistance and Administrative Services.

Actively contributes to the achievement of the 2025 strategy from the management of Procurement. Additionally, this position is responsible of monitoring KYS related issues or any unusual activities in a proactive manner communicating them to the Compliance team.

This role will be hybrid, consisting of an in office and remote working component.

Duties and Responsibilities

1. Implement, consolidate and develop the new Enterprise Services team locally

1. Provide strategic leadership support and guidance to the new Enterprise Services Management team
2. Develop transformation, staff engagement and communication strategy
3. Identify and execute impactful change management initiatives witch each sub-team
4. Change Management with the users
5. Defining and monitoring change with specific KPIs
6. Lead and contribute in the implementation of the UPLIFTING methodology: Focus on services and relationships, not on execution
   1. Lead the analysis and implementation of continuous improvement initiatives.
   2. Ensure delivery of monthly or annually reports and controls as established

 

PREMISES

1. Supervising the premises team
2. Review and standardization of procedures (Waikiki Project – Lean Process)
3. Manage the relationship with the outsourced suppliers of premises and monitor the execution of the services provided
4. Maintain strong execution in the 7 categories of facility management, overseeing the implementation of controls and processes: Corporate Real Estate, Project Management, Assest Management, Workplace, Facilities Services, Energy and Sustainability and others services

ASSISTANCE AND ADMINISTRATIVE SERVICES

1. Supervising the team
2. Review and standardization of procedures (Waikiki Project – Lean Process).
3. Maintain strong execution in the 5 categories: 

PROCUREMENT

1. SUPPLIER MANAGEMENT

1. Ensure and monitor the correct execution of Supplier Risk Assessment – KYS (Know Your Supplier) procedure. Mandatory financial security controls (due diligence form).
2. Ensure the recertification of providers in accordance with the KYS procedure
3. Keep the Supplier Masters file updated and monitored
4. Generate monthly reports in the established times: FUZZY
5. Strengthen Supplier Risk framework, implementing the necessary processes, controls and tools

2. CONTRACTS & SLAs MANAGEMENT

1. Manage and process the CIB contracts and their renewals (ensure their signature and delivery of guarantees) in accordance with the latest version of the purchase procedure.
2. Work with Legal on contract terms and issues leveraging from existing group or regional contractual framework whenever possible
3. Organize and keep updated the inventory of CIB contracts (assessment of the level of risk, definition of purchase or outsourcing)
4. Ensure and monitor the correct execution of the SLA procedure. Perform the SLA Committee
5. Maintaining the integrity of the governance structure and documentation
6. Keep updated and monitor the inventory of CIB SLAs

100. PURCHASE MANAGEMENT

1. Ensure and monitor the correct execution of the PURCHASE procedure.
2. Lead the Request for Proposals (RFPs), including developing the bid documents, managing the bid process while ensuring fairness and compliance, evaluating proposals and negotiating contracts with suppliers in order to obtain the best contract price and terms to protect the bank.
3. Execute the savings declare according to the group’s methodology

500. PROCUREMENT  EXCELLENCE
     1. Lead the changes needed in the area in order to be more efficient around procurement and providers 
     2. Collaborate with management and various business heads in order to provide inputs on budgeting requirements based on purchasing needs
     3. Keep the Purchasing Management procedures updated in line with the Group’s Standard.
     4. Support, cooperate and facilitate interaction with the TPRM Team and RM´s at different times in the supplier evaluation process.
     5. Attend and cooperate with internal and external audits, providing information or requirements on time

1. Contribute to the preparation of the annual budget
2. Ensure the correct classification of expenditure PiggyBank

Qualifications

These are qualifications necessary for someone to be considered for the position:

• Education: Bachelor’s degree in business administration or management, industrial engineering or similar Master’s Degree preferred
• Specialized Knowledge: Strong foundational knowledge of procurement and strategic sourcing principles such as supplier collaboration, risk management, prices leverage, organizational design and knowledge of accounting and financial principles. Knowledge of standard database management, enterprise resource planning (ERP), inventory management.
• Experience: At least 6 years of experience leading functions or processes related to administrative services, payables, procurement, logistics support and facilities management preferably working within financial services industry in management positions or similar.
• Ability to:

• Coordinate with senior management
• Present to the senior leaders and provider
• articulate key issues, points of view and decision making considerations to drive results – ability to work effectively cross-border
• Understand and summarize complex and/or technical issues
• Analyze complex situations in a timely and effective manner 
• Understand legal codes, guideline, polices and their application in the different process of the department
•  Understanding of the legal entity concept and exposure to legal agreements or contracts with internal or external counterparties

• Other characteristic: 

• Management skills and the ability to coordinate, prioritize, and execute initiatives with multidisciplinary teams – Attention to detail
• Organization and ability to multi-task
• Strong written, verbal and interpersonal communication skills across borders and cultures 
• Energetic, engaging flexible and highly motivated team player with strong organizational skills, attention to detail and strong work ethic / Ability to inspire and lead by example 
• Solid leadership skills required
• Strong team building skills with the ability to develop and supervise a group of professionals while maintaining production and keeping the team on task.
• Expertise and experience handling third parties contracts and relationships
• Interpersonal skills to successfully collaborate with various teams of professionals and liaise with internal and external groups/ individuals, locally, regionally and globally.
• Strong work ethics and ability to work with confidential information.

• Skills or competencies 
  1. Behavioral Competencies 
     • Ability to Collaborate / Team Work
     • Communication Skills – oral & written
     • Active listening
     • Creativity and Innovation / Problem Solving
     • Ability to Synthetize / simplify
     • Organizational Skills Adaptability
     • Client Focus
     • Decision Making
     • Resilience
     • Critical thinking
     • Ability to share / pass on knowledge
     • Personal impact / ability to influence
     • Attention to detail / rigor
     • Ability to deliver / Results Driven
  2. Transversal Competencies
     • Ability to Understand, explain and support change
     • Analytical Ability
     • Ability to manage / facilitate a meeting, seminar, committee, training
     • Ability to set up relevant performance indicators
     • Ability to develop and leverage networks
     • Ability to develop other & improve their skills
     • Ability to inspire others & generate people’s commitment
     • Ability to anticipate business / strategic evolution
     • Ability to manage a project

Direct Reports

 

• Enterprise Services Analyst 
• Assistance and Administrative Services Analyst
• Premises Coordinator/ Analyst
• (Trainee) shared between Premises and Procurement

Interactions

 

• Senior leaders CIB Colombia
• Head of Enterprise Services, CIB Americas
• Chief of Staff to CIB Americas Head of Enterprise Services
• Internal control groups
• All local employees and other entities within AMER region
• External and Internal Suppliers 

Decisions

• Local committees related to the role
• All decisions related to the area

Training

• Training of the tools and software required by the area.
• Functional or specific job related training (as defined by Immediate Manager and Area)
• Mandatory trainings (as indicated by compliance, Legal, Region and Group) 
• Mandatory Corporate trainings in soft skills or BNPP competencies for all new hires (as indicated by HR).